Pet Specialty Retailer
Royal Canin is committed to building a more customer centric approach in the pet specialty retail community.
To better serve your business we have a dedicated Order Services Team to capture and service your orders, and a Technical Services Team of veterinary technicians made available to you and the consumer to answer questions and provide nutritional consultations.
Pet Specialty Retailer Program Service
- The Order Services Call Center is open from 7am–7pm CST Monday–Friday to take your order
- 24 hour online ordering option
- Payment discount options
- No minimum order requirements
- Flexible delivery options
- Outbound call order reminders
- No surcharges for placing online or phone orders
- 5 days to report any damages or errors in order shipments
Apply to be a customer today!
The first step to become a new Royal Canin customer is to complete an application online.